Data Availability

Incident Report for Converz Analytics

Resolved

This incident has been resolved.
Posted Apr 09, 2025 - 08:00 CEST

Monitoring

As of 11:30 PM today, all systems have been restored to normal operating conditions. The data processing pipeline is now functioning properly, and new interaction data is available in the app. We'll actively monitoring this incident and keep this issue open for now. A post-mortem analysis will be published soon to this issue, as well as Friday's and yesterday's issue, to provide further details about the incident and preventive measures.
Posted Apr 08, 2025 - 12:02 CEST

Investigating

We are currently investigating a disruption in our data processing pipeline. As a result, new interaction data is not appearing in the app.
Posted Apr 08, 2025 - 09:43 CEST
This incident affected: Data Processing.